After the review

You’re both happy for them to continue in the same role, with their main tasks and responsibilities staying the same (or with some small changes).

• If there are changes to their tasks and responsibilities, make sure you update their role description, and agree how you’ll tell the rest of the team
• Agree goals for the next 6–12 months
• Agree who’ll provide support and when (if it’s needed)
• Agree on a date to have the next review
• Share your notes with the volunteer
• If you’re having a formal review, complete the AR Form and return it to your Appointments Secretary. They’ll update Compass, if needed.

You’re both agree that their skills would better suit a different role.

• Share your notes with the volunteer
• Complete the AR Form and return it to your Appointments Secretary. They’ll update Compass.
• Wait for the change of role, to go through the appropriate Appointments Process
• Agree how you’ll tell the rest of the team
• Chat through any ideas about filling the role they’re leaving
• See what support and training they’ll need in their new role
• Plan a date for their induction to their new role

You both agree they should leave Scouts, even if it’s just for a break.

If appropriate,

• Agree on plans for when they’ll leave
• Talk about any ideas for filling the role they’re leaving
• Leave the door open for them to come back, and talk about how you can stay in touch while they’re away
• Agree on how you’ll tell the rest of the team 
• Complete the AR Form and return it to your Appointments Secretary. They’ll update Compass.
• Check if a Cancellation/Suspension (CS) Form needs to be completed.
• Share your notes with the volunteer

If there are changes to a volunteer’s role or tasks, if they’re deciding to leave Scouts, or the outcomes of the review will affect the rest of your team, it’s important to tell them.

You might also need to share any changes with your line manager. There's no need to share things about the volunteer’s own experience, such as their personal opportunities for development.

If appropriate, you might suggest the volunteer shares the news in their own time and using their own words. Make sure they can share it in a way that’s more comfortable to them. The team will still need some communication from you.

When sharing the news, be clear about what’s changing and when the change is happening, and let them know your plans for finding a replacement, if needed.

Be mindful and respectful, and keep the details only between you and the volunteer. For example, you don't need to share the reason they’re deciding to leave or change roles, or any other sensitive information you talked about.

Only share what really needs to be known by the rest of the team.

If you’re not sure what to do next, or you just want someone to bounce ideas off, ask your line manager for support.

Consider whether the volunteer might need more support from you or other members of the team. You could assign them a buddy they can talk to, such as a volunteer peer or another volunteer line manager.

Remember – the Scouts Wellbeing and Mental Health webpage provides guidance, and points out where to find more support for you and for the volunteer, if it’s needed.

It’s always best to look to carry out a positive review.

A previous review I carried out springs to mind, the volunteer said they were struggling with what they needed doing and didn’t quite understand some parts of their role.

I offered them further support an ensured they had further training. Also the support of a buddy, so they had someone to go to when they needed some advice.

The volunteer was extremely pleased and he’s now very happy in their role.