Contact us

Get in touch

The Scout Information Centre is open from 8am–7pm weekdays and 9am–midday on Saturdays.

**The Scout Information Centre will be closed on Wednesday 19 June for staff training.  The office will reopen at 8am on Thursday 20 June**

Whether you need an idea for your section Programme, have a query about a rule or Scouting policy, need to report an accident, are looking for an overseas Scouting contact, or anything else, our team of Information Centre Advisers will be happy to help.

How you can contact us:

• Phone: 0345 300 1818 (local rate) or 020 8433 7100
• Email: info.centre@scouts.org.uk  
• Chat with us online by using the button on the right of the screen
  
• By post: Scout Information Centre, Gilwell Park, Chingford, London, E4 7QW
• Opening hours: 8am - 7pm weekdays, 9am - midday Saturdays. See where we are on Google Maps.

 
In an emergency please contact the Duty Media Office or the Duty Safeguarding Officer using the out of hours service on 07977 539630.

Media Enquiries

For all media enquiries, please contact our media team.

Complaints

For any complaints, please see our guide here.