Summary

Change process

A change team should be formed and a series of meetings planned to keep the team on track. The team might include the Change Manager, their team, the overseeing Commissioner, their line manager and any available local HQ support.

Their role is to aid negotiations (especially relating to finance and District names), to communicate the changes with their rationale to stakeholders, to support Commissioners affected by the changes, advise on process, solve problems and address any local issues.

Communications

It's critical that a strategy for communication is devised and managed, as this may make the difference between people supporting or opposing the changes.

The order in which people are informed is important as is their responsibility to cascade information to the people they line manage or support. Regular updates particularly to line managers and Members should be planned. This may be by way of an update email/letter to ensure that everyone is kept aware of the progress of the change. Other stakeholders (line managers, HQ etc…) should be kept informed periodically.

Summary

Each boundary change will need a slightly different process, and the above guidance is only offered as a starting point rather than as a definitive guide.