Skip to main content

Volunteering at Scouts is changing to help us reach more young people

Volunteering is changing to help us reach more young people

Volunteering is changing at Scouts. Read more

Discover what this means

First steps in scouts.org.uk

Video guide on how to sign in for the first time, register and reset password, and search members

This page is under construction

On this page you'll find video guides on how to:

Tasks for all volunteers

Sign in for the first time and register password 

You should have received an email confirming your profile was created at scouts.org.uk.

Click the link on the email you’ve received to register your password.  

On the ‘Register or reset your password’ page: 

1. Type your email into the box. 

2. Click ‘Send verification code’.  

You’ll receive an email with a 6-digit code in the next 5 minutes. Remember to check your spam folder. 

If you haven’t received the email, check if your email address is correct.   

3. Type the code you received by email into the ‘Verification Code’ box. 

4. Click ‘Verify code’. 

5. Click ‘Continue’. 

On the ‘Update Password’ page: 

6. Type a new password into the box. 

7. Type the password again into the ‘Confirm New Password’ box. 

8. Click ‘Continue’.


Reset password

Start by accessing scouts.org.uk.

On (add instruction on where this will be located): 

1. Click ‘xxx’ (add instruction on how to access the sign in page) 

On the ‘Sign in’ page: 

2. Click ‘Forgot Password’. 

On the ‘Register or reset your password’ page: 

3. Type your email into the box. 

4. Click ‘Send verification code’.  

You’ll receive an email with a 6-digit code in the next 5 minutes. Remember to check your spam folder. 

If you haven’t received the email, check if your email address is correct.

5. Type the code you received by email into the ‘Verification Code’ box. 

6. Click ‘Verify code’. 

7. Click ‘Continue’. 

On the ‘Update Password’ page: 

8. Type a new password into the box.

9. Type the password again into the ‘Confirm New Password’ box.

10. Click ‘Continue’.


Search members

Start by signing in to scouts.org.uk. 

On the top right (if you’re using a phone, click the menu button on the top right): 

1. Click 'Search member'.

2. Type the member’s name, surname, membership number, email, team, role or accreditation into the search box. 

3. Select the corresponding 'Filter by' option from the dropdown menu. 

4. Click 'Search'. 

5. Click the member’s name from the list to open their profile.