Supporting people who've experienced racism
Find out how to listen to and support people who've experienced racism.
Experiencing racism can be upsetting and isolating. When someone tells you about it, they're putting their trust in you. How we listen and respond can make a big difference. By offering support and showing care, we help make Scouts a safer and more inclusive place for everyone.
Tips for supporting people experiencing racism
Listen
If someone tells you they’ve experienced racism, it’s a sign they trust you. Listen and let them talk.
Acknowledge their feelings
Acknowledge what they’ve shared and how it’s affecting them.
Reassure them
Let them know it’s not their fault and it’s never OK to be treated that way.
Ask what they'd like to do
Ask if there’s anything they’d like you to do to support them. You could suggest ways you can help.
Seek support
Give young people and their parents or carers information about support services like Childline, National Bullying Helpline and Stop Hate UK.
Speak to your Team Leader, Lead Volunteer, Volunteering Development Team, someone you trust or the Support Centre.
Let them know you're there for them
Racism can harm mental health. Let the person know you’re there to support them. You could:
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Look at resources from the NSPCC or Young Minds to help you provide support.
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Remind them about Scouts’ commitment to our Equality, Diversity and Inclusion Policy, Safeguarding Code of Conduct and your local Code of Conduct, if you have one.
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Direct the person to our Complaints Policy and Anti-Bullying and Harassment Policy.
Watch for signs
Sometimes people find it hard to speak out. Watch for signs of bullying or changes in behaviour that could indicate something is wrong. Check out our anti-bullying guidance.
Get help talking about racism
Explore our guidance on talking about race and racism to learn more.
Recruiting and supporting people from Black, Asian and minority ethnic backgrounds
