Policy, Organisation and Rules

15.1.1.1    Any concern involving the joining or appointment processes described in Chapter 16 must be resolved using only the appeal processes described in Chapter 16.

15.2.1.1 Any concern involving safeguarding matters must follow the Scouts’ safeguarding policy and procedures (see chapter 2).

15.3.1.1 Complaints, disagreements and disputes should be resolved informally if at all possible.

15.3.1.2 Where a complaint, disagreement or dispute cannot be resolved informally the Scouts' Complaints Policy must be followed. 

15.4.1.1 Where a concern is raised about potential bullying and/or harassment of a volunteer then this must be dealt with in accordance with the Scouts' Complaints Policy supported by the Volunteer Anti-Bullying and Harassment Policy and Procedures. 

15.5.1.1 Where a concern is raised about potential wrongdoing which is in the public interest, then these disclosures must be dealt with in accordance with the Whistleblowing Policy and Procedures.