Support with our digital system and processes
Resources to help understand our volunteer experience and how to use the digital system
The resources on this page will guide you through how to access our digital system and get support if you need it.
System guides
Learn how to use the system with our training videos, or visit the digital tool guides for step-by-step instructions to complete specific tasks.
Further support
Find out what updates we're working on to improve the digital system, and discover the different ways you can access support.
Our ways of volunteering
Discover how volunteering works at Scouts and learn more about some of the key areas.
Our local teams
Discover the local teams within our structure and what responsibilities they have.
Explore our local teamsStructure of our volunteer teams
The structure of our volunteer teams in Sections, Groups, Districts and Counties.
Find out about our structureHow teams share tasks
How our volunteer teams work together and share tasks, including using accreditations.
Find out how teams share tasksSetting up and building teams
Follow our steps to set up and build your teams.
Find out how to set up teamsLearning
Learning for volunteers is organised into Growing Roots and Branching Out.
Find out more about learningWelcoming volunteers
Give volunteers a warm welcome with Welcome Conversations and our joining journey.
Learn more about welcoming volunteersOur Volunteering Culture
Our Volunteering Culture is a shared understanding for what we do and say as volunteers in Scouts.
Discover more about our Culture