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We are experiencing technical issues with our emergency phone line. In the event of an emergency, please contact 01443 508676.

We are experiencing technical issues with our emergency phone line. In the event of an emergency, please contact 01443 508676.

We are experiencing technical issues with our emergency phone line. In the event of an emergency, please contact 01443 508676.

Skills Courses for Managers and Supporters

There are three skills courses as part of the Leadership and Management Training, discover them below.

There are three skills courses as part of the Leadership and Management Training:

  • Skills of Management
  • Achieving Growth
  • Meeting the Challenges

It's recommended that where possible learners complete the Skills of Management course first as many of the skills and concepts are built upon in later courses.

Objectives - By the end of the course, participants will be able to:

  • Describe their preferred leadership style and explain how this impacts on how they work with others.
  • Demonstrate how to adapt their leadership style as appropriate to different situations in Scouting.
  • Apply effective and appropriate communication techniques to meet the needs of the intended audience.
  • Use active listening techniques and provide constructive feedback.
  • Carry out effective reviews with team members.
  • Apply basic coaching techniques and work with others to identify and develop their potential in Scouting.
  • Motivate individuals within a team.
  • Identify strengths and weaknesses in their team and how to build upon these.
  • Facilitate team development.
  • Plan and run effective meetings.
  • Facilitate constructive communication and discussion.
  • Plan and manage effective inductions.
  • Apply effective learning and relationship building.
  • Identify steps to implement their personal action plan.

The following Independent Learning Units are recommended as pre-course learning, if they are relevant to your role:

  • Managing Your Time and Personal Skills
  • Building Effective Teams
  • Project Management
  • Getting the Word Out
  • Leading Local Scouting
  • Finding, Appointing and Welcoming Volunteers
  • Keeping, Developing and Managing Volunteers
  • Supporting the Adult Training Scheme
  • Financial and Physical Resources
  • Trustee Boards and Being a Trustee
  • Decision-Making

Objectives - By the end of the course, participants will be able to:

  • Produce an effective development plan to identify and promote growth in local Scouting.
  • Plan and use effective recruitment techniques.
  • Identify situations where change is needed and apply effective change management techniques to local Scouting situations.
  • Identify opportunities for flexible volunteering and support, and practice this in the recruitment and retention of adult Members.
  • Identify steps to implement their personal action plan. 

The following Independent Learning Units are recommended as pre-course learning, if they are relevant to your role:

  • Project Management
  • Getting the Word Out
  • Planning for Growth
  • Leading Local Scouting
  • Finding Appointing and Welcoming Volunteers
  • Keeping Developing and Managing Volunteers
  • Enabling Change
  • Financial and Physical Resources
  • Decision-Making

Objectives - By the end of the course, participants will be able to:

  • Identify causes of conflict and define appropriate strategies to resolve it.
  • Apply The Scout Association’s dispute, suspension and complaints procedures in an effective manner to real situations.
  • Apply The Scout Association’s safeguarding procedures to real situations. 
  • Carry out challenging reviews.
  • Prioritise the different challenges faced in their role.
  • Identify steps to implement their personal action plan. 

The following Independent Learning Units are recommended as pre-course learning, if they are relevant to your role:

  • Getting the Word Out
  • Dealing with Difficult Situations
  • Enabling Change
  • Financial and Physical Resources
  • Decision-Making

Independent learning for Managers and Supporters

The following independent learning units are available as part of the Leadership and Management Training.

Discover the learning