UK Digital Team Leader

• Significant experience working in digital / technology environments (voluntary or professional), such as software delivery, platform operations, product engineering, data, cybersecurity, or AI-enabled services.
• Experience coordinating multiple digital workstreams or teams, balancing priorities, dependencies, and delivery constraints across a portfolio.
• Experience of modern software delivery practices, such as agile delivery, CI / CD, incident management, roadmap planning and continuous improvement.
• Experience of technical governance proportionate to context (e.g., architecture direction, standards, technical risk management and decision logging).
• Experience collaborating with product, design and engineering stakeholders to translate user needs into feasible delivery plans and outcomes.
• Practical understanding of engineering fundamentals (e.g., reliability, security, performance, maintainability, testing, version control, documentation).
• Experience working with data / analytics and / or AI in delivery contexts (e.g., data pipelines, model lifecycle concepts, evaluation, bias / ethics, safe use and adoption).
• Experience of discovery and innovation approaches (e.g., user research inputs, problem framing, prototyping, testing assumptions and shaping MVPs).
• Experience recruiting, onboarding and developing people in technical roles (including volunteers), creating pathways for contribution and progression.
• Experience producing clear written artefacts for decision-making (e.g., options papers, recommendations, risks / issues, and progress reporting) for senior audiences.

• Strong technical leadership: able to set direction, provide clarity, and help teams make good trade-offs without needing to be the hands-on implementer.
• Ability to operate credibly across technical depth and stakeholder leadership, translating between engineers, product leaders and non-technical volunteers.
• Portfolio and delivery management skills: prioritisation, dependency mapping, sequencing, and managing delivery through uncertainty in a volunteer context.
• Capability-building and innovation leadership: able to turn horizon scanning into a realistic roadmap / pipeline and move ideas from concept to delivered value.
• Confidence establishing ‘ways of working’ that scale across teams (e.g., lightweight standards, planning cadences, release coordination, change management).
• Able to identify and manage technical risk (security, privacy, resilience, data protection, accessibility), escalating appropriately and ensuring mitigations exist.
• Strong facilitation skills for technical discussions and innovation sessions including shaping problem statements, guiding ideation, and converging on practical next steps.
• Comfortable assessing technical proposals and solutions (including AI-enabled ideas) for feasibility, value, sustainability and alignment to Scouts’ needs.
• Coaching mindset, able to support volunteers with varied experience levels, encourage good practice, and create psychologically safe, inclusive team dynamics.
• Strong written communication. Able to produce crisp briefs, architecture / approach notes, decision records, and updates that enable alignment and action.
• High digital fluency: confident using collaboration tooling (e.g., Microsoft 365 / Teams) and establishing a simple operating cadence across distributed teams.
• Highly desirable: familiarity with coding and software engineering (e.g., Git-based workflows, testing concepts, code review, technical documentation), and practical experience of using AI tooling to accelerate delivery safely (e.g., for analysis, prototyping, documentation, QA / testing support).

• Approachable, supportive and collaborative; creates psychological safety for volunteers to contribute and learn.
• Strategic mindset combined with a practical delivery focus.
• Strong commitment to Scouts’ values, Fundamentals, and Promise.
• Comfortable with ambiguity; able to iterate ways of working as needs evolve.
• Willingness to learn and undertake required training.

This role includes a range of tasks that need a realistic and ongoing time commitment, with flexibility around when those tasks are completed. If you already volunteer with Scouts, please take time to think about how this UK role would fit alongside any other roles you hold, and have a conversation with your current Team Leader before applying.

For some people, taking on a UK role may mean stepping back from, or handing over, another role so they can give each one the attention it deserves and have a positive and rewarding volunteering experience.