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Returns Administrator

Core Purpose

The Returns Administrator will be required to manage all first line enquiries for the returns department. This includes the receipt, logging, processing and investigation of all returns – in line with the companies return policy.

The position holder will be required to work alongside the assistance of warehouse staff to ensure that quality assessment is being carried out effectively, checking all products for faults/damage.

This will also involve responsibility for managing the logistics of all product returns and liaising with the relevant departments to ensure the correct returns process is followed. You will be tasked with inputting all the instructions for RMA’s you raise.

Once the RMA has been processed you are responsible for coordinating allocation of stock, this is either returning the item to the correct location or handling the product over to the relevant department along with the relevant documentation.

Person specification

Working at the Scouts


Before making an application please ensure that you have read the Recruitment and selection policy.

In order for us to monitor the application of our Equal Opportunities policy, we would be grateful if you would also complete the Recruitment Monitoring questions on the Application Form.

If you would to discuss the role in more detail, please contact

Please read the full application pack before applying.

Closing date for applications is 23:59 on 12 May 2021

Interviews will be held on 18 May 2021

£20,115 Per annum Band B Level 3



35 hours per week

25 days per annum plus bank holidays

Closing date:
Wed, May 12, 2021, 11:00 PM

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