Access training
Training for all volunteers on our new ways of volunteering and digital tools
We’re running a series of live online training sessions on how to use our new digital tools and our new ways of volunteering.
There are three types of session available, tailored to the volunteering tasks you complete. Each is 1.5 hours long. If useful, you can stay on the call for an optional 30-minute Q&A session which’ll take place at the end with experts on hand.
If you want to attend a live session, please sign up for the day that works for you. Alternatively, a video has been provided covering the same content, which you can view at your own leisure. We've also added bite sized training videos to this page.
All member training
(This was originally Training Part 1)
Overview: Everyone should do this training. You can watch the full video, choose a link below, or register for a live session. It covers how our new digital tools will support the following activities:
- Managing my profile: personal details, qualifications, my roles and accreditations
- Managing actions & notifications and other profile settings
- Using My Learning
- Appointment Reviews: reviewee actions
- Submitting a Nights Away Notification
- Applying for Permits
- Nominating someone for a Good Service Award
- Submitting a grant application.
On-demand version
To watch in full screen, double click the video
Register for a live session
Managing your teams and volunteers training
(This was originally a section of the Part 2 training)
Overview: This training is relevant to Lead Volunteers, Team Leaders, Chairs and volunteers supporting the management of teams or with accreditations that support the management of teams.
You need to have attended training for all members before attending this session. You can watch the full video, choose a link below, or register for a live session.
It covers how our new digital tools will support the following activities:
On-demand version
To watch in full screen, double click the video
Register for a live session
Assessing and Approving training
(This was originally a section of the Part 2 training)
Overview: This training is relevant to Lead Volunteers, Team Leaders, Chairs and volunteers who hold an assessor, approver or recruiter accreditation. You need to have attended training for all members before attending this session. You can watch the full video, choose a link below, or register for a live session.
It covers how our new digital tools will support the following activities:
On-demand version
To watch in full screen, double click the video
Register for a live session
Webinar: How permits and Nights Away are affected
To watch in full screen, double click the video
Webinar: How Learning is affected
To watch in full screen, double click the video