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More support to help get everyday things done: digital transformation

Share your views to help shape how we manage membership data at Scouts

Current opportunities to get involved

Youth membership system research - now closed - thank you to everyone who took part

Recently on this page there were opportunities to take part in research with expert external agency Snook to find out what volunteers and parents/carers need from a youth membership system, via 1-1 interviews and focus groups and an online survey. These activities are now completed. Thank you to everyone who took part.

Ongoing opportunity: test and co-design new digital tools for managing membership data as they're developed

To achieve our vision of ensuring that every volunteer feels supported, we know that we need better digital tools.

The project to create a new digital experience for managing membership data has commenced.

Over 100 volunteers have already agreed to help us with the design and testing of our new digital tools as they’re developed.

Our current adult membership system is large and complex so it’ll take time to make sure we retain current functionality, and develop a new digital experience that make things easier and much more user friendly.

The aim is for volunteers to be able to self-serve information, view updates and complete tasks in real time without having to rely on other people, wherever possible.

We’re designing some exciting new features to make the everyday things easier for volunteers.

Over the coming months we’ll be releasing examples of new functionality for you to comment on.

There’s still lots to learn and co-design with volunteers to make sure we have a solution that puts members first. If you’re interested in being part of the volunteer group helping to influence our new digital experience for managing membership data, apply to join the team.

Apply to join the team