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Volunteer Journey Executive (Collaboration)

Exciting collaboration with the Pears Foundation and Girlguiding

Core Purpose

The volunteer journey describes an adult volunteer’s path through the Scouts. It goes from the moment they are first recruited and welcomed into the movement, through appointment and induction and into training, recognition and review.

We want to make this journey easier and more rewarding for all volunteers. As part of the Skills for Life strategy we are developing and supporting amazing section leaders by:

  • Making sure that section leader teams have the right support for the future, by ensuring we have the right adult roles responsible for the right things
  • Transforming the adult recruitment and joining process, making sure it is inclusive and welcoming
  • Simplifying training, focusing on developing and supporting amazing section leaders
  • Creating a positive and rewarding volunteer experience for new and existing volunteers
  • Helping equip section leader teams with the practical skills and knowledge needed to deliver a challenging and adventurous programme

To do this we are fundamentally reviewing our whole volunteer journey, including how we attract, recruit, appoint, train, review, recognise and refresh all of our adult roles. We have started from scratch to design a process, based on user research, that provides a great experience and makes the best use of digital technology. 

This role will focus primarily on the recruitment and joining part of the volunteer journey, as part of a collaboration project with Girlguiding and funded by Pears Foundation.

We are working together with Girlguiding to make the joining experience for volunteers more inclusive, accessible and welcoming. We want all our volunteers to feel valued, starting from the very first moment they start the process. Through creating new processes and resources, including the implementation of a new digital tool, the project will provide a vehicle for wider cultural change.

The project aims to:

  • Improve the volunteer experience for new people joining our organisations, as well as those who already volunteer but are changing role.
  • Make the recruitment and joining process easier and more inclusive, removing barriers for accessibility and supporting people from underrepresented backgrounds to volunteer.
  • Remove some of the administrative burden for current volunteers who undertake the recruitment, making the process more intuitive and flexible to administer.
  • Meet modern expectations around volunteering and better suit people’s lifestyles- matching people’s skill sets and needs with the needs of units and groups.
  • Give people options to more easily support both charities and to remove barriers for those who volunteer across both.

The role will work closely with volunteers and staff colleagues across the organisations to design and develop processes and support resources (both digital and offline).

Person specification

Working at the Scouts


Before making an application please ensure that you have read the Recruitment and selection policy.

In order for us to monitor the application of our Equal Opportunities policy, we would be grateful if you would also complete the Recruitment Monitoring questions on the Application Form.

If you would to discuss the role in more detail, please contact

Please read the full application pack before applying.

Closing date for applications is 08:59 on 12 May 2021

Interviews will be held on 19 May 2021

In applying for the Volunteer Journey Executive role (Collaboration), you will be considered for both the Volunteer Journey Executive (Collaboration) and the Volunteer Journey Executive (Scouts only) currently advertised, please do let us know if you have a preference.

£35,354 per annum (inclusive of Outer London Weighting) Band F, Level 3

Gilwell Park, Chingford, London

Two Year Fixed Term

35 hours per week

25 days per annum plus bank holidays

Closing date:
Wed, May 12, 2021, 11:00 PM

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